What are others saying?


Great value during difficult financial times!

Robert Bruner, City Manager
City of Ferndale, MI


Cobalt has been very proactive with SEMCOG member communities regarding citizen surveys, especially designed to aid the local government make informed and data-driven budgetary and service related decisions.

Dave Boerger, Consultant
Southeast Michigan Council of Governments (SEMCOG)


I find Cobalt to be the perfect research partner for our organization.

Hank Kim, Executive Director
National Conference on Public Employee Retirement Systems (NCPERS)


It’s exciting to see the hard work Cobalt helped lead and coordinate turned into useful, actionable steps that will provide a strong rudder for the direction ORS takes, as we strive to meet the expectations of our customers in the coming years.  Each item on the action plan is a testament to an attitude of listening and customer service.

Phil Stoddard, Director
Michigan Office of Retirement Services


Cobalt has introduced a professional research instrument which provides comparative state and national benchmark data at a competitive rate. Cobalt staff has been responsive to our organization's needs and consistent in timelines and follow up. Based on our experience over the past year working with Cobalt, I would surely recommend their services to others!

Ed Hacker, Manager of Strategic Planning and Continuous Improvement
City of Lakeland, FL


Cobalt provides exceptional value - we could not buy the high level of service and actionable results for the price. Benchmarking our school district to the ACSI (American Customer Satisfaction Index) is a wonderful opportunity for us to show value to our stakeholders, and also see where we should invest precious operating dollars for greater customer satisfaction.

Betsy Erikson Brown, Director of Communications and Community Relations
Bloomfield Hills (MI) Schools


The Cobalt research program provided us with some instant eye-opening results which triggered the thought process and helped us set some organizational goals.

Vance Edwards, Secretary
Michigan Association of Transportation Systems (MASSTrans)


The right questions are asked and the fact that this standardization will allow us to compare ourselves. The freedom to add district specific questions is a real plus.

Kim Kramer, Superintendent
Maple Valley (MI) Schools


The information we received from working with Cobalt was excellent in better understanding our organization.  I would highly recommend other municipalities to utilize Cobalt and the survey methods when making planning and budgeting decisions.

Karen Lovejoy Roe, Township Manager
Charter Township of Ypsilanti, MI


Cobalt was able to assist in our information acquisition needs on a very short time frame; within cost parameters; and produced a useable product.

Randell E. Girard, Township manager
Marquette Charter Township, MI


Without the expert work conducting a mail survey by Cobalt Community Research, Saginaw ISD would not have known the views of the county voters towards a possible millage.  The survey helped the local superintendents and boards of education make a decision.  Thank you for your fine work!

Richard Syrek, Superintendent
Saginaw (MI) Intermediate School District


Cobalt Community Research has assisted the City in developing an effective and continuous model of outreach to stakeholders in our interest to be responsive and accountable for the public's business.

Stanley Hawthorne, Assistant City Manager
City of Lakeland, FL